We will complete our system upgrade over the weekend of Saturday, May 1 through Monday, May 3, 2021. Branches will be closed and services will be limited during this time.
We will reopen on May 4, 2021.
During the upgrade weekend, the following WILL be available:
- Your Credit Card and ATM/Debit Cards
- ATM Cash Withdrawals
- You can also write personal checks
During the upgrade weekend, the following will NOT be available:
- Branch Lobbies and Drive-Thrus
- Online and Mobile Banking
- Online Bill Pay
- Call Center and Email Support
- Shared Branching
As Firelands FCU continues to grow, so does the value of implementing new, user-friendly tools and services for your benefit. To offer these improvements, we are upgrading our banking system, which will be more flexible, efficient and allow our staff to serve you better.
The upgrade is mainly behind-the-scenes. However, you will notice some changes in the way things look, particularly in Online Banking and Mobile Banking.
We will be communicating with you throughout this process, so look for more information via mail, email, Facebook and Instagram (@FirelandsFCU), and make sure to check back here for continuous updates.
We appreciate your patience as we make this transition and look forward to serving you with our new and improved system and capabilities!