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We offer several convenient loan payment options:

  1. Schedule a (free) one-time or recurring, internal transfer from your Firelands FCU checking or savings account using Online Banking or Mobile Banking.
  2. Schedule a (free) one-time or recurring payment from a non-Firelands FCU checking or savings account using Online Banking. (This option coming soon to Mobile Banking.)
  3. Make a payment with a debit card using our online payment portal for a $5.95 fee.
  4. Make a payment over the phone at 1-800-276-5775 for a $5.95 fee.

To make your payment from an another institution using Firelands FCU Online Banking:

For first time users:

  1. Enroll/sign in to Online Banking
  2. Click on the loan type
  3. Click ‘Pay Loan’
  4. Select ‘With an external account’
  5. Agree to the Terms & Conditions
  6. Enter your email address and confirm. Click ‘Submit’.
  7. Enter the funding account details and click ‘Continue’.
  8. Verify the funding account details and click ‘Continue’.
  9. Follow the prompts to schedule a one-time or recurring payment.

For previous users:

  1. Sign in to Online Banking
  2. Click on the loan type
  3. Select ‘Pay Loan’
  4. Select 'With an external account.'
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What Our Members Are Saying...

"Megan M. was excellent to work with. She took her time and explained all the benefits of opening the accounts both personal and business. She answered all my questions I had plus some! Great experience and I love having a bank so close to my house!"

Allen

"They are eager to help any way they can, friendly, clean bank, and almost always greet you with kindness and a smile. I like the fact they try very hard to help with loans as well as anything else. Seldom do we have to wait in line more than 5 minutes to be helped."

Annie

"Never had any problems, friendly and nice people, fast service, very helpful."

Jennifer

"Cause it's the kind of banking that you would like to do. The bank tellers are real friendly they're very helpful!"

Richard

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