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Loan Resources

Loan Resources


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Make a Payment

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We offer several convenient loan payment options:

  1. Schedule a (free) one-time or recurring, internal transfer from your Firelands FCU checking or savings account using Online Banking or Mobile Banking.
  2. Schedule a (free) one-time or recurring payment from a non-Firelands FCU checking or savings account using Online Banking.
  3. Make a payment with a debit card using our online payment portal for a $5.95 fee.
  4. Make a payment over the phone at 1-800-276-5775 for a $5.95 fee.

To make your payment from another institution using Firelands FCU Online Banking:

For first time users:

  1. Enroll/sign in to Online Banking
  2. Click on the loan type
  3. Click ‘Pay Loan’
  4. Select ‘With an external account’
  5. Agree to the Terms & Conditions
  6. Enter your email address and confirm. Click ‘Submit’.
  7. Enter the funding account details and click ‘Continue’.
  8. Verify the funding account details and click ‘Continue’.
  9. Follow the prompts to schedule a one-time or recurring payment.

For previous users:

  1. Sign in to Online Banking
  2. Click on the loan type
  3. Select ‘Pay Loan’
  4. Select ‘With an external account.’

Ready to make a payment?

Loan Protection

Debt Protection with Life Plus

Life can get complicated when unexpected things happen. Protecting your loan balance or loan payments against death, disability or involuntary unemployment could help protect your finances. Life Plus adds protection for financially stressful life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life of a non-protected dependent. This protection could cancel your loan balance or loan payments up to the contract maximums. Protect your loan payments today so you can worry less about tomorrow. It’s simple to apply for Debt Protection with Life Plus. It’s voluntary and won’t affect your loan approval. Give us a call at 1-800-276-5775 ext. 2053 for more information.

Your purchase of Debt Protection with Life Plus is optional and will not aff ect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative, or refer to the Member Agreement for a full explanation of the terms of Debt Protection with Life Plus. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid. DP-2098935.1-0418-0520 ©CUNA Mutual Group 2018, All Rights Reserved.
Mechanical Repair Coverage

As vehicles get older and miles add up, the likelihood for repairs increases. Mechanical Repair Coverage can help you limit out-of-pocket, costs for covered breakdowns.

To explore your options, please make an appointment with one of our friendly and helpful Member Relationship Consultants. 

Mechanical Repair Coverage is provided and administered by Consumer Program Administrators, Inc. in all states except CA, where coverage is offered as insurance by Virginia Surety Company, Inc., in WA, where coverage is provided by National Product Care Company and administered by Consumer Program Administrators, Inc., in FL, LA and OK, where coverage is provided and administered by Automotive Warranty Services of Florida, Inc. (Florida License #60023 and Oklahoma License #44198051), all located at 175 West Jackson Blvd., Chicago Illinois 60604, 800.752.6265. This coverage is made available to you by CUNA Mutual Insurance Agency, Inc. In CA, where Mechanical Repair Coverage is offered as insurance (form MBIP 08/16), it is underwritten by Virginia Surety Company, Inc. Coverage varies by state. Be sure to read the Vehicle Service Contract or the Insurance Policy, which will explain the exact terms, conditions, and exclusions of this voluntary product. MRC-2341946.1-1218-0121 © CUNA Mutual Group 2018
Guaranteed Asset Protection (GAP) Waiver

Don’t let a wrecked vehicle wreck your finances.

Guaranteed Asset Protection (GAP) is a great way to protect your finances if the value of your vehicle is less than the amount of your car loan. A good rule of thumb is to assume your new vehicle will depreciate more than 20% after the first year you own it, half of which occurs the minute you drive it off the lot.* This leaves a gap between what you owe on your loan and the value of your vehicle if it’s deemed a total loss due to an accident or theft. Our GAP program may reduce or eliminate the gap between what your vehicle insurance will pay and what you owe on your loan. Plus, it helps you get into your next vehicle by reducing your loan at the credit union by $1,000.

Contact us today to learn more about adding GAP Plus to your vehicle loan so you can worry less about tomorrow.

*Car Depreciation: How Much Value Will a New Car Lose? CARFAX, Nov 9, 2018.
Your purchase of MEMBER’S CHOICE™ Guaranteed Asset Protection (GAP), is optional and will not affect your application for credit or the terms of any credit agreement you have with us. Certain eligibility requirements, conditions, and exclusions may apply. You will receive the contract before you are required to pay for GAP. You should carefully read the contract for a full explanation of the terms. If you choose GAP, adding the GAP fee to your loan amount will increase the cost of GAP. You may cancel GAP at any time. If you cancel GAP within 90 days you will receive a full refund of any fee paid. GAP purchased from state chartered credit unions in FL, GA, IA, RI, UT, VT, and WI, may be with or without a refund provision. Prices of the refundable and non-refundable products are likely to differ. If you choose a refundable product, you may cancel at any time during the loan and receive a refund of the unearned fee. GAP purchased from state chartered credit unions in CO, MO, or SC may be canceled at any time during the loan and receive a refund of the unearned fee. GAP purchased from state chartered credit unions in IN may be with or without a refund provision. If the credit union offers a refund provision, you may cancel at any time during the loan and receive a refund of the unearned fee. GAP-2454900.1-0319-0421© CUNA Mutual Group, 2019. All Rights Reserved.
Depreciation Protection Waiver (DPW)

Total loss occurrences are at a record high. New or used, depreciation impacts nearly every vehicle on the road today. Developed with the consumer in mind, Depreciation Protection Waiver (DPW) revolutionizes the Total Loss Protection market and provides a new benefit to help protect the “equity” in the auto loan, compared to the “negative equity” protected by Guaranteed Asset Protection (GAP). We have a solution to help protect the invested equity and hedge against the negative impact of depreciation upon total loss.

Benefits of Protection:

  • Protection for collision or comprehensive total loss, including theft
  • Hedges against the negative impact of vehicle depreciation
  • Life of loan protection
  • No mileage or year restrictions
  • 100% Open Enrollment
  • Fully refundable for 60-days
  • $1,000 Accidental Death and Dismemberment (AD&D) benefit included

 Ideal for those who:

  • Finance 90% LTV or less
  • Put money down
  • Trade in a vehicle
  • Receive manufacturer or dealer rebates
  • Negotiate purchase price below MSRP
  • Make accelerated loan payments
  • Desire peace of mind knowing the money invested in a vehicle could be protected in the event of total loss

Depreciation Protection kicks in if a vehicle is ever totaled or stolen and not recovered at anytime over the life of the loan.  It waives some or all of the loan balance in the event of the total loss of the vehicle. The waiver benefit is equal to the  difference between the vehicle’s MSRP or retail value at the time of DPW purchase, less the amount of the loan balance at the time of total loss (not to exceed the lesser of the DPW addendum limit or the outstanding loan balance at the time of loss). $5,000 and $10,000 waiver benefits available.

Give us a call at 1-800-276-5775 ext. 2053 for more information.

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Loan Resources

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