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Firelands FCU will NEVER call you to ask for your personal information! You should never provide your account number, Social Security #, PINs or any of your online banking information to an unknown caller or via text message. If you have done so, please give us a call at 1-800-276-5775 right away.

Unfortunately, fraudsters are even able to spoof our phone number to make it look like a familiar caller. When in doubt, you should always call the credit union and speak with one of our representatives directly.

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